Privacy policy

This Privacy Policy describes how Canvro (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect
When you visit our store, we automatically collect certain information about your device, such as your IP address, browser type, time zone, and some of the cookies installed on your device. As you browse the site, we collect information about the pages you view, how you interact with the site, and what websites or search terms referred you to us. We refer to this as “Device Information.”

When you make a purchase, we collect information required to process your order, including your name, billing address, shipping address, payment details, email address, the photo or artwork you upload, and your phone number. We call this “Order Information.”

How We Use Your Information
We use the information we collect to fulfill and manage your orders, communicate with you, screen orders for potential risk or fraud, improve and optimize our website, and personalize your experience.
The images or artwork you upload are used exclusively for the purpose of creating your custom canvas print and are not shared or used for any other purpose.

Sharing Your Information
We may share your information with trusted third parties who help us operate our store, such as Shopify (our e-commerce platform), payment processors, and shipping providers. These partners only receive the information necessary to perform their services.
We may also share your information when required to comply with applicable laws, respond to lawful requests for information, or protect our rights.

Cookies
Our website uses cookies to improve your browsing experience and to analyze site traffic. You may disable cookies through your browser settings, but doing so may affect site functionality.

Do Not Track
Please note that we do not alter our data practices when we receive a “Do Not Track” signal from your browser.

Data Retention
We retain your Order Information for our records unless and until you ask us to delete it. Uploaded photos may be stored temporarily for the purpose of fulfilling your order and may be deleted after processing.

Children’s Privacy
Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

Your Rights
If you are a resident of certain regions, such as California, you may have additional rights under local privacy laws, including the right to access, update, or request deletion of your personal information. To make such a request, please contact us directly.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. The updated version will always be posted on this page.

Contact Us
peter@gssone.com